Privacy policy
How WrestleMatics handles personal information.
This Privacy Policy explains how WrestleMatics collects, uses, shares, stores and protects personal information when you browse the public site, use listings, checkout, contact us, sign up, use the workspace, purchase Plus subscriptions or submit a support report. Please read this policy carefully. By using WrestleMatics, you acknowledge this policy. Workspace users may be asked to accept this policy alongside our Terms of Use before continuing.
Last updated: 3 July 2026
Controller: WRESTLEMATICS LTD trading as WrestleMatics.
Company number: 17260719
Registered in: England and Wales
Registered office: 2nd Floor College House, 17 King Edwards Road, Ruislip, London, United Kingdom, HA4 7AE
Incorporated: 4 June 2026
Contact: hello@wrestlematics.com
What we collect
Contact details, account identifiers, workspace submissions, booking enquiries, calendar feed tokens, support reports, public listing data, legal acceptance records, referral and ambassador attribution records, email notification preferences, review notes, limited error-monitoring context, subscription and payout-related information handled through partners, and commerce-related information handled through partners.
Why we collect it
To run the site and workspace, review submissions, record policy acceptance, handle support reports, access and corrections, maintain source records, operate Plus subscriptions and limited merch beta features, and keep the open beta secure.
What is public
Only approved public profile, Event, Promoter or Product information is shown on the website. Private contact details, evidence files, payout details and internal review material are not published unless clearly intended for publication.
Who to contact
Email hello@wrestlematics.com for privacy questions, or support@wrestlematics.com for access, corrections, rights complaints or removal requests. WrestleMatics is operated by WRESTLEMATICS LTD.
1. Who we are
Controller details, definitions and contacts.
This Privacy Policy is issued by WRESTLEMATICS LTD, a company registered in England and Wales under company number 17260719, trading as WrestleMatics.
For the purposes of UK data protection law, WRESTLEMATICS LTD is the controller of personal information described in this policy.
Our registered office is: 2nd Floor College House, 17 King Edwards Road, Ruislip, London, United Kingdom, HA4 7AE
In this policy:
"WrestleMatics", "we", "us" or "our" means WRESTLEMATICS LTD.
"you" means a visitor, contact, invitee, workspace user, submitter, rights holder, seller, customer or other person whose personal information we process.
"personal information" or "personal data" means information that relates to an identified or identifiable individual.
"Workspace" means any signed-in or account-based area of WrestleMatics.
"Submission" means information, files, claims, corrections, listings, product details or other material you provide to us.
You can contact us using: General and privacy enquiries: hello@wrestlematics.com; Support, access, corrections and rights issues: support@wrestlematics.com; Event enquiries: events@wrestlematics.com; Merch enquiries: merch@wrestlematics.com.
2. What WrestleMatics currently is
An open-beta platform for independent wrestling.
WrestleMatics is currently an open-beta platform for independent wrestling Talent profiles, Promoter pages, Event pages, Appearance records, source and verification labels, account-based workspace access with public self-serve sign-up, limited UK merch beta features and manually reviewed publishing workflows.
Public pages show approved listing information. Workspace access, claims, profile edits, event intake, booking requests and seller product submissions are reviewed manually before publication changes take effect.
WrestleMatics is not currently a full marketplace or custom ticketing platform. Seller payouts through Stripe Connect are available during the open beta subject to onboarding, clearance rules and eligibility checks.
3. Who this policy covers
Visitors, submitters and workspace participants.
This policy applies to people who browse the public WrestleMatics website, contact WrestleMatics by email, sign up for an account, sign into the workspace, purchase or enquire about merch, or submit listing, access, correction or rights information.
You can browse most public pages without creating an account. If you would rather not sign up, you can still raise listing, privacy or rights concerns by emailing support.
For platform rules, see our Terms of Use.
4. Information we may collect
The data depends on how you use the site and workspace.
You can browse much of the public website without signing in. If you contact us, sign up, use the workspace, checkout, or make a rights complaint, we may collect the information needed to review and respond to that activity.
We may also maintain public listing information from approved records, authorised representatives or relevant public sources where that helps profile, event or promoter accuracy.
Website browsing and technical data
- IP address, browser type, device information and request metadata
- Pages visited, timestamps, referrer information and error logs
- Local homepage, directory and map-view preferences stored in browser storage
- Guest cart line items stored in browser local storage until checkout
Contact enquiries
- Name or display name
- Email address
- Role or organisation type, such as Talent, Promoter, fan, supplier or partner
- Message content and enquiry details
Account and organisation data
- Clerk user identifiers, email address and authentication session data
- Organisation membership, roles and selected workspace context
- Welcome preferences such as optional marketing opt-in
- Email notification category preferences for transactional workspace emails
- Display preferences such as preferred currency or country where you set them
- Referrer entity identifiers, ambassador lane codes and attribution source where an entity referral or ambassador invite link applies
- First-touch attribution cookies copied into user profile records at welcome or intake submit
Legal acceptance and policy records
- Terms of Use and Privacy Policy version accepted
- Timestamp of acceptance and related workspace account identifiers
- Audit records where policy acceptance is logged for compliance or dispute reasons
Workspace intake and review submissions
- Claim, create, profile edit, event, booking, appearance and merch product requests
- Booking profile fields such as availability status, base location, travel area and booking bio
- Proposed profile fields, links, venue details and supporting evidence
- Authority confirmation, rights notes and uploaded or linked assets
- Review notes, status history and audit fields
Booking enquiries and talent schedule feeds
- Booking request messages and related workspace context between Talent and Promoters
- Signed calendar feed tokens and feed URLs generated for eligible Plus Talent
- Appearance schedule data exported through ICS or webcal feeds, including event names, dates, venues, promoter names, roles and public event links
Premier interest and bespoke tier enquiries
- Workspace name, entity kind and organisation identifiers
- Account email and Clerk user identifier
- Optional message submitted with a Premier interest request
Public listing and source records
- Published Talent, Promoter, Event, Appearance and Product information
- Public social handles, ticket links, venue or city information
- Verification labels, source status and publication state
- Imported legacy media references until Blob migration is complete
Support reports
- Category and description of the issue you submit
- Page URL and browser user agent
- Reference ID generated when the report is sent
- When signed in: Clerk user identifier, account email and basic workspace context such as organisation, entity and plan
Payments, subscriptions and payouts
- Stripe customer, subscription and checkout metadata for Plus plans and workspace bulk merch orders
- Stripe Connect account, payout and verification data for eligible sellers and ambassador organisations
- Ambassador bounty accrual records, monthly cap usage and payout status
- Ledger and payout status records shown in the Finance workspace
Merch, commerce and seller activity
- Product submission details, artwork, pricing choices and rights confirmations from sellers
- Explicit vectorization consent where borderline artwork is prepared for print production
- Guest cart and checkout contact details passed to ecommerce partners
- Order, refund or fulfilment information handled by ecommerce and fulfilment partners
- Pending, cleared and available balance views shown in workspace Finance dashboards
- Contact details for general merch enquiries
5. Why we use personal information
Review, communication, safety and source tracking.
To operate the website and open beta
We use technical and operational information to keep the public site and workspace available, secure and working properly.
To run workspace access
We use account and organisation information so participants can sign up, sign in, select context and submit claims, profile edits, events, bookings, appearances and merch requests.
To record legal acceptance
We use policy version and acceptance records so workspace users can confirm the current Terms of Use and Privacy Policy and so we can evidence acceptance where needed.
To review submissions
We use submitted information to check whether Talent, Promoter, Event, Product, access or correction information is accurate, safe and appropriate to publish.
To manage access and rights requests
We use access, correction, removal and rights complaint information to assess authority, handle disputes and avoid unauthorised use of images, logos, posters, artwork or personal information.
To communicate with you
We use contact details to reply to enquiries, send beta updates, ask for clarification and confirm whether a submission has been approved, rejected or needs more information. Transactional workspace emails respect your notification category preferences where you have changed them.
To maintain source and verification records
We keep internal records showing where information came from, what was checked and what publishing status applies.
To monitor errors and reliability
We use error monitoring on workspace routes to diagnose failures, improve stability and investigate incidents. This may include an internal Clerk user identifier when a signed-in user hits an error on /app routes.
To operate limited merch beta
We use approved seller submission information to review products, prepare print assets, vectorize borderline artwork only where you have given explicit consent, and publish approved items to the public storefront. Fan checkout is handled through ecommerce partners.
To handle support reports
We use information submitted through the Report a problem widget to investigate bugs, listing errors, billing issues, merch problems and other platform issues, and to follow up where needed.
To operate Plus subscriptions and billing
We use account and billing information to offer paid Plus plans, record entitlements, manage renewals and cancellations, and provide billing support through Stripe.
To operate seller payouts during beta
We use approved seller, order and payout information to onboard eligible sellers through Stripe Connect, track royalties in the ledger, notify sellers when action is needed, and process payouts subject to onboarding, clearance rules and eligibility checks.
To operate referral and ambassador programmes
We use first-touch referral and ambassador lane attribution, including short-lived first-party cookies and user profile records, to link approved sign-ups to the correct referrer or lane, grant Account Credit where eligible, accrue ambassador bounties for qualifying outcomes, enforce monthly caps and run fraud checks such as self-referral prevention.
To operate booking enquiries
We use booking profile fields and booking request messages so eligible Plus Talent can receive promoter enquiries and so those requests can be reviewed in the workspace.
To provide talent calendar feeds
We use signed feed tokens and approved appearance schedule data so eligible Plus Talent can subscribe to private ICS or webcal calendar exports. Anyone with the feed URL can read the schedule data it exposes.
To follow up Premier interest
We use workspace identity, contact details and optional messages submitted through Premier interest registration so WrestleMatics can respond about bespoke Premier arrangements. This is not a purchase flow.
To manage email notification preferences
We store your choices about transactional email categories such as access and invites, workspace review updates, merch updates, bulk order updates and earnings or payout notices, plus optional marketing opt-in where offered.
6. Lawful bases
The legal reason depends on the activity.
UK data protection law requires an appropriate lawful basis for using personal information. WrestleMatics may rely on different lawful bases for different activities.
Where legitimate interests are relied on, WrestleMatics aims to balance platform operations, safety and accuracy needs against the rights and freedoms of individuals.
Consent
Used where you choose to request updates, submit optional information, opt into marketing, accept optional map loading, consent to borderline artwork vectorization for print production, or provide assets for review.
Legitimate interests
Used where WrestleMatics needs to review submissions, maintain source records, prevent misuse, handle corrections, operate a safe open beta, monitor reliability and protect the platform.
Contract or steps before a contract
Used where you use the workspace, accept policies, ask about services, merch, Promoter pages, event hubs or potential paid work.
Legal obligation
Used where we need to keep records for legal, tax, accounting, consumer, rights, fraud prevention, safeguarding or dispute handling purposes.
7. Public listings and verification
Not everything submitted becomes public.
WrestleMatics may publish approved information on public Talent, Promoter, Event, Appearance or Product pages. Public information may include ring names, Promoter names, Event names, public social handles, official links, ticket links, appearance information, merchandise links, source status and verification labels.
Only records with a published public status should appear on public slug pages, directories and the sitemap. Draft, unpublished or workspace-only records are not intended for public display.
Private contact details, access evidence, internal notes, authority checks, rights notes, pending payout information and sensitive review material are not intended for publication.
For more detail on listing labels, see the Verification and Listing Disclaimer.
8. Workspace access
Open beta uses public self-serve sign-up.
During the open beta, WrestleMatics uses Clerk for public self-serve sign-up, sign-in and organisation context. Anyone can create an account to use the workspace.
Signed-in users may claim imported listings, create Talent or Promoter profiles, submit profile edits, propose events, request bookings or appearances, submit merch products and track review status in the workspace. None of these routes publish changes automatically.
Workspace users may be asked to tick a box confirming acceptance of the current Terms of Use and this Privacy Policy. We may require users to accept updated policy versions before continuing to use the workspace.
If you would rather not sign up, email support@wrestlematics.com to raise listing, privacy or rights concerns.
8. Workspace access
Email notification preferences.
Signed-in users can manage email notification preferences in the workspace. Categories include access and invites, workspace review updates, merch and Starter Pack updates, bulk order updates, and earnings or payout notices.
Disabling a category stops those transactional Resend emails where the preference applies. It does not stop essential account, security or legal messages needed to operate your account.
Optional marketing opt-in, where offered, is separate from transactional notification categories.
8. Workspace access
Booking enquiries and talent schedule feeds.
Eligible Plus Talent profiles may show a public booking enquiry option and store booking profile fields such as availability, location, travel area and booking bio.
Eligible Plus Talent may also generate a private ICS or webcal calendar feed for approved appearance schedule data. Anyone with the feed URL can read the schedule information it exposes without signing in.
You are responsible for keeping feed URLs private. Calendar apps may cache or sync feed data outside WrestleMatics. You can regenerate feed access from the workspace where that option is available.
8. Workspace access
Premier interest registration.
Premier tiers may be shown as invite-only during the open beta. Registering Premier interest through the workspace sends your workspace identity, account email and optional message to WrestleMatics ops for follow-up. It is not a purchase or contract.
9. Merch, commerce and seller information
WrestleMatics is the seller of record for fan merch.
During the beta, WrestleMatics may offer limited merch features, including a curated public storefront, guest cart, UK fan checkout when enabled, print-on-demand fulfilment, reviewed seller Product submissions and workspace bulk merch ordering for eligible plans.
For fan merch sold through the WrestleMatics store, WRESTLEMATICS LTD is the seller of record and store operator. Shopify provides ecommerce checkout and platform infrastructure. Approved fulfilment partners produce and ship orders. Talent and Promoters may be rights or licence providers and royalty recipients rather than direct sellers to customers through the public store.
Fan orders, payment, shipping, refunds and customer support for checkout are handled through WrestleMatics and the relevant ecommerce and fulfilment partners under their own terms and privacy notices where applicable.
Plus subscriptions and workspace bulk merch orders are processed through Stripe. Eligible sellers may complete Stripe Connect onboarding to receive approved royalties through WrestleMatics payout workflows.
WrestleMatics may receive or retain seller submission details, review notes, rights confirmations, subscription entitlement records, ledger entries and limited operational information needed to review products, operate billing and publish approved listings.
Workspace Finance views read ledger records when payments are active. Amounts may remain pending until clearance rules are met and payout onboarding is complete. Pending or unavailable balances should not be treated as cash available for withdrawal.
Where custom seller artwork is borderline for print quality, WrestleMatics may ask for your explicit consent before vectorizing or otherwise preparing the artwork for print templates, mockups or fulfilment.
10. Who we may share information with
Only where needed to run, review or protect the platform.
- Website hosting and deployment providers, currently including Vercel.
- Database and media storage providers, currently including Neon and Vercel Blob.
- Authentication and organisation providers, currently including Clerk.
- Error monitoring providers, currently including Sentry, with session replay limited to /app workspace routes when configured.
- Transactional email providers, currently including Resend for team review notifications, submitter intake status updates, payout requirement notices, and support reports submitted through the on-page Report a problem widget.
- Domain, email and workspace providers, currently including Squarespace and Google Workspace.
- Optional map services, currently including Google Maps when you choose map view and accept the inline consent prompt.
- Ecommerce, checkout and print-on-demand fulfilment partners, currently including Shopify and related fulfilment providers used to produce approved merch.
- Payment, subscription and payout providers, currently including Stripe for Plus subscriptions, workspace bulk merch checkout and Stripe Connect seller payouts during the open beta.
- Professional advisers, insurers, accountants or solicitors where needed.
- Relevant Talent, Promoters, rights holders or authorised representatives where needed to verify access, corrections or rights issues.
- Regulators, authorities or law enforcement if legally required.
11. International providers and safeguards
Some services may process data outside the UK.
Some of the service providers used to host, store, authenticate, email, monitor, checkout or process WrestleMatics information may operate outside the UK. Where that happens, WrestleMatics aims to use reputable providers and appropriate transfer safeguards where required.
Examples may include website hosting, authentication, database storage, media hosting, email, error monitoring, cloud storage, Shopify checkout, print-on-demand fulfilment, Stripe payments and Connect payouts.
Clerk is used for authentication and organisation context. Shopify and fulfilment partners process checkout, order, production and shipping information needed to operate fan merch. Stripe processes Plus subscriptions, workspace bulk merch checkout and Connect payout onboarding for eligible sellers. Resend is used for transactional emails such as review notifications, intake status updates, payout requirement notices and support reports. Marketing emails, if sent, should rely on an appropriate consent or soft opt-in basis.
Team review notifications sent through Resend are limited to queue metadata and review links. They are not intended to include submitter message content or evidence attachments.
Claim and creation submitter notifications are sent only to the signed-in Clerk account email that submitted the request. A submission email includes the verification challenge code; an approval email includes workspace and public listing links.
Support reports submitted through the Report a problem widget are emailed to WrestleMatics ops. They include the category, description, page URL, user agent and, when you are signed in, basic workspace context such as your account email, organisation, entity and plan. The widget does not set cookies; information is sent only when you submit a report.
Premier interest requests and some workspace notification emails are also sent through Resend to WrestleMatics ops or your account email according to the relevant workflow and your notification preferences.
12. How long we keep information
We keep records only as long as there is a reason.
Retention periods depend on the type of information and why it was collected. Some records are short-term admin records. Others may need to be kept for audit, rights, correction, legal, accounting or dispute reasons.
General enquiries
Normally kept for as long as needed to respond and maintain a reasonable business record.
Account data
Kept while the open beta is active and for a reasonable period afterwards where needed for support, audit or dispute reasons.
Legal acceptance records
Kept while the account remains active and for a reasonable period afterwards where needed for compliance, audit or dispute reasons.
Workspace intake and review records
Kept while a request is open, while the related listing is live, or longer where needed to evidence what was requested, checked, amended or approved.
Access, corrections and rights complaints
Kept for longer where needed to evidence what was requested, what was checked, what decision was made and whether a dispute remains possible.
Public listing source records
Kept while the relevant listing is live, under review or needed for audit, correction, takedown or dispute reasons.
Error monitoring records
Kept according to the retention settings of the monitoring provider and only for as long as needed to investigate incidents and improve reliability.
Commerce and payout records
Fan order records handled by ecommerce partners are kept according to their retention policies. WrestleMatics may keep seller submission, subscription, payout, ambassador bounty and review records for audit, rights, accounting and dispute reasons.
Calendar feed tokens
Active feed tokens remain valid until regenerated or revoked. Calendar apps may retain exported schedule data according to their own sync and cache behaviour.
13. Cookies and similar technologies
The open beta stays light on tracking.
WrestleMatics uses cookies, local storage and similar technologies where needed to operate the site, remember preferences, keep workspace sessions working, attribute entity referrals and ambassador lane sign-ups, load optional maps after consent, store guest cart items and support limited error monitoring.
We do not currently use advertising cookies, tracking pixels or behavioural analytics on public pages. First-party referral and ambassador attribution cookies are operational and are described in our Cookie Policy. Where consent is required for non-essential cookies or similar technologies, we aim to seek consent in accordance with applicable law.
For more detail, see the Cookie Policy.
14. Security and error monitoring
Practical safeguards, manual review and limited access.
WrestleMatics aims to keep personal information secure by limiting access, using reputable service providers, reviewing submissions manually, avoiding public exposure of private evidence and enabling commercial features only after appropriate review.
Access to admin, review and source records is intended to be limited to people who need it for review, moderation, operations or compliance purposes.
Sentry may be used across the site to capture unhandled errors and improve reliability. When enabled, session replay is limited to /app workspace routes, uses masking settings intended to reduce sensitive capture, and is used for debugging rather than advertising. On /app routes, this may include an internal Clerk user identifier for signed-in users. WrestleMatics does not send email addresses or usernames to Sentry for identification.
No online system can be guaranteed completely secure. If you believe personal information has been exposed incorrectly, email hello@wrestlematics.com.
15. Automated decision-making
Review is manual during the open beta.
WrestleMatics does not currently make solely automated decisions with legal or similarly significant effects about individuals.
Claims, profile edits, event intake, booking requests, merch submissions, rights complaints and publication decisions are reviewed manually during the open beta.
16. Your rights
You can ask what we hold and request changes.
Depending on the situation, you may have rights over your personal information under UK data protection law. These rights are not always absolute, but WrestleMatics will review requests properly and respond where required.
You may have the right to:
- request access to the personal information we hold about you;
- ask us to correct inaccurate or incomplete personal information;
- ask us to delete personal information where applicable;
- ask us to restrict how we use your personal information in certain circumstances;
- object to certain types of processing;
- withdraw consent where consent is the lawful basis;
- lodge a complaint with the Information Commissioner's Office (ICO) if you are unhappy with how your data has been handled.
16. Your rights
How we handle privacy requests.
To make a request, contact us using the details below. We may need enough information to confirm identity and authority before acting on access, correction, deletion or removal requests.
Where UK data protection law applies, we aim to respond to valid requests within one calendar month unless a longer period is permitted by law.
Helpful requests may include:
- your name and contact details;
- the page URL, listing, product or workspace item involved;
- what you want us to do;
- why you are making the request;
- enough information for us to confirm identity, authority or rights ownership where relevant.
17. Minors
Submissions involving under-18s need adult authority.
WrestleMatics is not designed for children to submit personal information, claims, workspace requests, merch submissions or commercial requests without appropriate adult authority.
Where Talent or other individuals under 18 are involved, submissions should be made or approved by a parent, guardian, authorised representative, responsible Promoter or other appropriate adult.
We may refuse, limit or remove content relating to minors where we consider it appropriate for safety, privacy, safeguarding, legal or reputational reasons.
18. Access, corrections and removal requests
The fastest route for listing problems.
If a Talent profile, Promoter page, Event listing, Product listing, source label, image, logo, artwork or other public detail is wrong, unauthorised or needs review, contact WrestleMatics as soon as possible.
You can use the Report a problem widget on any page to send a technical or listing issue with page context. Signed-in participants can also use the workspace to claim listings, request profile edits or raise review items. Everyone else should email support with the page URL, what needs changing, why it needs changing and any evidence or authority confirmation that helps verify the request.
19. Changes to this policy
This policy may change as WrestleMatics grows.
This privacy policy may be updated as WrestleMatics adds more features, such as broader workspace access, expanded merch workflows, additional payout or billing features, analytics or custom gear enquiries.
The latest version will be published on this page with the updated date shown near the top. Where appropriate, workspace users may be asked to accept updated policy versions before continuing.
20. Governing law and ICO registration
England and Wales governs this policy.
This privacy policy is governed by the laws of England and Wales, without prejudice to mandatory data protection rights available to you under applicable law.
WRESTLEMATICS LTD is registered in England and Wales and processes personal information as a controller for the activities described in this policy. Businesses that process personal information in the UK are generally required to pay the ICO data protection fee unless an exemption applies.
21. Contact
How to reach WrestleMatics about privacy.
For privacy questions, contact hello@wrestlematics.com.
For support, corrections, access, rights complaints, listing issues or removal requests, contact support@wrestlematics.com.
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